SNOWY STUDIOS / POLICIES
Refund Policy
Working draft · Last updated 15 September 2026. This policy requires legal review and the real business contact before purchases become available.
Digital resources and services
Snowy Studios provides digital development resources and support services. Purchases are generally final once resource access has been delivered or the agreed service has begun, subject to applicable law and the payment provider’s rules.
Monthly plans
Cancel before the next renewal through the available Whop subscription controls or the official support contact. Cancellation stops future renewals and does not automatically refund an earlier billing period.
Lifetime access
Lifetime access is purchased once and does not renew automatically. Purchases are generally non-refundable after access is delivered, except where applicable law or provider rules require a remedy.
Access problems
If a verified technical failure on our side prevents delivery, contact support within 7 days with the order ID so we can investigate and, where appropriate, restore access or provide another reasonable remedy. This reporting window does not shorten statutory rights.
Other requests
Change of mind, failure to read the description, unsupported or unauthorized projects, failure to follow instructions, account sharing, or terms violations do not ordinarily qualify for a voluntary refund. This does not restrict any remedy required by applicable law or the provider.
Unauthorized or duplicate payments
Contact support promptly with the order ID if a charge appears unauthorized or duplicated. You may contact Snowy Studios first so we can investigate; doing so is not a condition for exercising payment-dispute or statutory rights.
Consumer rights and contact
This policy does not limit non-waivable rights. Contact: [NOT CONFIGURED: NEXT_PUBLIC_SUPPORT_EMAIL]. The business operator ([NOT CONFIGURED: LEGAL_ENTITY_NAME]) and legal reviewer must finalize this policy before live sales.